Guest Relation Job In Sharm El Sheikh
Helnan Marina Sharm Hotel - Sharm El Sheikh - Egypt
Job: Guest Relation
Administrative Assistant Job In Sharm El Sheikh
Helnan Marina Sharm Hotel - Sharm El Sheikh - Egypt
Administrative Assistant |
Job Description: |
Secretaries and administrative assistants
Responsible for a variety of administrative and clerical duties necessary
Plan and schedule meetings and appointments
Organize and maintain paper and electronic files
Manage projects; conduct research; and disseminate information by using the telephone, mail services, web sites, and e-mail.
Handle travel and guest arrangements.
Prepare, review, and edit correspondences, reports, plans, publications, regulations, directives,
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Hotel Reservation Clerk Job In Sharm El Sheikh
Helnan Marina Sharm Hotel - Sharm El Sheikh - Egypt
Overview
A hotel reservation clerk is the human face of a hotel. Hotel reservation clerks are the first form of contact between the hotel and the clients. The client's first impression of the hotel is not only influenced by the ambiance but more so by the services they receive from the hotel reservations clerk. The hotel reservation clerk may work in a particular hotel or he may operate from a call center working for different hotels.
Responsibilities
The responsibilities of the hotel reservations clerk vary with the type and size of the establishment and depending on whether the clerk is based on site or remotely for instance in a call center. An on site hotel reservations clerk receives guests to the hotel and assists them with checking in and checking out. The reservations clerk receives payments for services offered by the establishment and ensures that guests receive records of their payments along with terms and conditions for use of hotel services. In some establishments, the reservations clerk also plays the role of accounting clerk. The clerk ensures that the accounts of the hotel are up to date and that all transactions are clearly recorded (see Reference 1). Remote reservation clerks receive calls to the hotel and assist clients to make reservations as well as ensure that any special client requests are forwarded to the hotel staff. The remote reservation clerk also answers email queries and assists clients who are having difficulties making reservations online.
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Waiter / Waitress Job In Sharm El Sheikh
Waiter / Waitress
- [Attractive Packages]
- [Uniform, meals, and accommodation provided]
Company Background & Job Purpose:
Helnan Marina Sharm is a busy Hotel offering great service, food and ambience. Located in Sharm El Sheikh we cater for breakfast, lunch and dinner and are fully licensed.
We offer great rates of pay and a professional, fun and safe working environment.
Duties & Responsibilities
we are seeking a qualified Waiter or Waitress to join our professional team of wait staff. The successful candidate will have a strong work ethic and be responsible for setting up tables, delivering food and beverages; ensuring areas are clean and tidy, maintaining stock levels and restaurant set up.
- Meeting and greeting guests
- Taking orders
- Using Micros machines for bill payments
- Clearing tables
- Setting up tables and lounges
Education, Qualifications and Experience
- A minimum of two years experience in a [4 or 5 star hotel]
- Exceptional communication skills and great customer service skills
- Very good command of English Language, a second language is a plus (Russian, Italian, or German)
- A positive, punctual and professional approach
- Excellent floor craft
- Superior food and beverage knowledge
- Excellent attention to detail
- Ability to juggle ten things at once
- Immaculate personal grooming and presentation
- A positive attitude, enthusiastic personality and winning smile!