Hotel Policy
Check-in time and policies:

Check-in time: 3:00 pm
Check-out time: 12:00 noon

Early arrivals and late departures:
 
If your arrival is early in the day and you prefer immediate access to your room, we recommend reserving for the prior night to guarantee immediate access. Similarly, for late departures, reserving an additional night will guarantee access until you leave the Hotel. If you choose not to reserve, we will be glad to store your bags in luggage Room. 

Pets are not allowed

Guaranteed reservations and deposits:
 
A guaranteed reservation assures you of a room even if you check in late (after 6:00 pm). All reservations made through the web site must be guaranteed to a major credit card. Certain arrival dates and rates may require a deposit. Please check for full deposit requirements at time of booking.

Cancellation policy: Cancellations for a hotel room reservation must be received 72 hours prior to 6:00 pm on the expected day of arrival, and may differ by arrival date and room type. If cancellation of a guaranteed reservation is not received by the required date, the Hotel will charge for one night's accommodation. For details of cancellation policies and deposit requirements, please check at time of booking.

Credit cards:

The following cards are accepted at the Hotel:

• American Express
• Diners Club
• MasterCard
• Visa


Helnan Marina Sharm - Egypt - Neama Bay - Sharm ElSheikh - Tel: (20) 69 360 0170 - Fax: (20) 69 360 0171 - Email: marinasharm@helnan.com